Bring back customers who stayed away

2 minutes read

A customer who has not been back for two months does not need an advert, they need a message. The list is ready on the "Customers" page under "Bring them back".

Steps

  1. 1

    Open the list

    On "Customers" tap "Bring them back" next to "All". Pick a period from the "… days or more" options, and everyone whose "Last visit" was that long ago shows with their visit count.

  2. 2

    Send the message

    Tap "WhatsApp" next to the customer. WhatsApp opens on your phone with a friendly ready message in your shop's name and your booking link; tap send.

  3. 3

    Mark it

    After sending, tap "Contacted" so they leave the list and nobody is messaged twice.

The result

The customer gets a message from the number they know, and books from the link in it.

Feature pageCustomer records

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