Reading the reports: takings, team, services and sources

3 minutes read

The "Reports" page in the side menu gathers the numbers you need for a decision. Pick the period at the top: "30 days", "3 months" or "Year", and every number is compared with the period before it.

Steps

  1. 1

    The big numbers

    At the top: "Revenue" split into "Collected" and "Outstanding", "Avg. booking", "Bookings", "New customers" and "Returning", and the "No-show rate". Below them "Revenue vs previous period" and "Bookings vs previous period".

  2. 2

    Where the money came from

    "How it was collected" splits the takings into cash, card, transfer and online. "Where bookings came from" names the source of every booking: the booking page, the dashboard, the queue, the AI assistant, and what each brought in.

  3. 3

    Team and services

    "Team performance" shows each person's bookings, revenue and "No-shows", ready for commissions. "Services by revenue" tells you which service carries the takings and which needs an offer.

  4. 4

    Peak times and customers

    "Peak times" names the busiest hour and day, so you place the team where the demand is. "Top customers" by visits, and "Queue" if it is on: "Served", "Average wait" and "No-shows".

The result

In a minute you see how much came in, who brought it, which service, and through which door the customer arrived.

Feature pageReports

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